1 00:00:00,445 --> 00:00:03,285 MHS GENESIS, the modern electronic health record 2 00:00:03,315 --> 00:00:05,285 that features a patient-focused portal 3 00:00:05,585 --> 00:00:07,165 for accessing your medical records. 4 00:00:07,985 --> 00:00:09,685 You may have questions or need help 5 00:00:09,685 --> 00:00:12,005 with technical problems while using MHS 6 00:00:12,005 --> 00:00:15,285 GENESIS. For technical assistance with access issues, 7 00:00:15,635 --> 00:00:17,365 beneficiaries are encouraged 8 00:00:17,625 --> 00:00:21,085 to contact the Defense Manpower Data Center Web Support 9 00:00:21,665 --> 00:00:25,645 by calling 800-368-3665. 10 00:00:27,275 --> 00:00:29,205 Once you've gained access to the patient portal, 11 00:00:29,545 --> 00:00:31,045 you may have questions about how 12 00:00:31,045 --> 00:00:32,765 to navigate the electronic health record. 13 00:00:33,385 --> 00:00:36,645 For any issues with the system, beneficiaries are encouraged 14 00:00:36,645 --> 00:00:39,765 to contact the Defense Health Agency's Global Service Center 15 00:00:40,145 --> 00:00:44,205 by calling 800-600-9332. 16 00:00:45,105 --> 00:00:47,685 For more information, please visit tricare. 17 00:00:47,685 --> 00:00:49,045 mil/MHS 18 00:00:49,045 --> 00:00:49,285 GENESIS.