Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Medical Genetics Center

We provide focused genetic services relating to patient care and counseling, provider education, comprehensive diagnostic cytogenetic, and DNA laboratory evaluations. The center serves Department of Defense referral sites worldwide.

Contact Us

Location: Room GG700

Hours:

  • Monday through Thursday, 7 a.m. to 5 p.m.
  • Friday, 7 a.m. to 4 p.m.

Telephone: 228-376-3389

Don't forget to keep your family's information up to date in DEERS!